Refund Policy
Effective Date: June 2024
Thank you for purchasing our Excel course at Excell Tech. We strive to provide a high-quality learning experience for all our students. Please read this refund policy carefully to understand your rights regarding refunds.
1. Refund Eligibility
- Refunds are applicable only to purchases made directly through our website (https://excelltech.in/).
- Refund requests must be submitted within 7 days of the purchase date.
- To be eligible for a refund, you must demonstrate that the course content did not meet the advertised standards or expectations.
2. Non-Refundable Situations
Refunds are not provided in the following cases:
- The purchase was made beyond the 7-day refund window.
- If more than 20% of the course content has been accessed or downloaded.
- Technical issues not reported within 24 hours of occurrence.
- Refund requests without valid reasoning or evidence.
3. Refund Process
To request a refund:
- Email us at support@excelltech.in with the subject line “Refund Request.”
- Include your purchase receipt, full name, and the reason for your request.
- Refund requests will be reviewed within 7 business days, and a response will be sent to the email provided.
If approved, refunds will be processed to the original payment method within 10 business days.
4. Technical Issues
If you experience any technical difficulties that prevent you from accessing the course, contact us immediately at support@excelltech.in or call us at 9139300254. Our support team will assist in resolving the issue promptly.
5. Course Cancellation
In the event Excell Tech cancels the course due to unforeseen circumstances, all affected participants will receive a full refund automatically.
Contact Us
For questions about this policy or assistance, please reach out to:
Excell Tech
The Address By Ellora Group, Nashik Highway Moshi, Pune 412105
Email: support@excelltech.in
Phone: 9139300254
We appreciate your trust in Excell Tech and are committed to ensuring a seamless learning journey.